When you opt for the Lifetime Exchange on your purchase, the final exchange value will be credited to your maya123.com account as Maya Gift Card Credits after a quality check (QC). These credits will remain valid for 365 days and can only be used to purchase jewelry from the brand “Artruia.” Please note that the amount cannot be cashed out; it can only be exchanged for Artruia jewelry.

Courier charges for sending and receiving items will be borne by the customer. However, if you choose to visit our store for the exchange, there are no additional charges. You will receive up to 50% of the value of your item if everything passes the QC check, ensuring you receive significant value toward your next purchase. If you have a gift card for the Arturia brand, you can apply it to your purchase, using up to 50% of your cart value in a single transaction.